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Supplier Outreach by phantm

Supplier data, without the chase.

One link per supplier. Automatic follow-ups. One record per product, ready for your own systems or the phantm platform. Set up with you by our First Mile team.

Book a demo See how it works
Your suppliers
Supplier A
Supplier B
Supplier C
Supplier D
Supplier Outreach
Data capture
Tracked changes
Consolidated
Automated
Set up with you by our First Mile team
Plugs into
Your own systemThe tools you already run.
phantm platformWhen you want reporting and analytics.

Reporting season shouldn't mean living in your sent folder.

If you collect packaging data by email and spreadsheet, you know how it goes. The request goes out. Half your suppliers reply. The rest need a second email, then a third. What comes back arrives in different formats, and someone on your team stitches it together before the deadline.

For a program of 40 suppliers, that is around 160 follow-up emails and 160 hours of someone's time, on our estimates. Supplier Outreach takes that work off your team.

How it works

  1. 1

    We set it up with you

    Our First Mile team loads the product list and packaging data you already hold, marks the gaps and checks your invites will reach suppliers' inboxes, not their spam folders.

  2. 2

    Suppliers review, not retype

    Each supplier gets one link to their own products, already filled in with what you hold. They confirm it, fill the gaps and attach evidence. There is no software to install, and reminders go out automatically until they finish.

  3. 3

    You get one record

    Every answer lands in one record per product, with every change tracked. Export it to the tools you already run, or use it in the phantm platform.

What your supplier sees when they open the link.

What changes for your team

Email and spreadsheetsSupplier Outreach
The requestA spreadsheet attached to an emailOne link, straight to their products, already filled in
Follow-upsSent by hand, one supplier at a timeSent automatically until each record is confirmed
What comes backDifferent formats to stitch togetherOne record per product, in one format
EvidenceAttachments spread across inboxesAttached to the product it supports
Where you standA tracker someone has to keep updatedProgress for every supplier and product, in one place
Next yearStart again from scratchThis year's answers become next year's starting point
77%

Supplier engagement in each of our two 2026 retail programs. Two Australian retailers, run independently, reached the same rate across their supplier bases.

What those programs taught us

Invites get caught by spam filters

So we check delivery with your largest suppliers before the first invite goes out.

Suppliers stop one step short

So progress is tracked layer by layer, and reminders continue until every layer is confirmed.

Blank forms get abandoned

So we pre-load what you already hold. Suppliers review and correct rather than start from nothing.

The first wave sets the pace

So we start with your top ten suppliers, fix what slows them down, then roll out to everyone else.

What would it save your team?

Three quick answers. Nothing is sent anywhere.

How many suppliers?
What do you need from them?
How do you collect it today?
133team hours saved
160follow-up emails you stop sending
10weeks to one complete record
    Talk these numbers through
    How we estimate this

    A manual program sends each supplier an invite and four follow-ups (three with a portal), and takes about 2.5 hours per supplier plus 45 minutes per type of data to consolidate. Supplier Outreach takes about 40 minutes per supplier. These are indicative estimates, not a quote.

    Works on its own. No platform project.

    Nothing new for suppliers to learn

    Suppliers open a link and review their products. No logins to set up, no software to install.

    Fits the tools you already run

    Export the finished record into your ERP, PLM or reporting tools. You don't need the phantm platform to use it.

    Ready when you want more

    When you are ready for reporting and analytics, the same record carries straight into the phantm platform.

    Questions teams ask us first

    Do we need the phantm platform?

    No. Supplier Outreach runs on its own and exports the record to your own systems. You can add the platform later if you want reporting and analytics on top.

    How much work is it for our team?

    You share your product list and supplier contacts, put your name to the invitation and approve the final record. Our First Mile team handles the set-up, and the follow-ups run automatically.

    What do our suppliers need to do?

    Open the link, check the products we have pre-loaded, fill any gaps and attach evidence. Progress saves as they go, so they can finish over a few sittings.

    How long does a program take?

    It depends on how many suppliers you have. Use the calculator above for an estimate, then we will confirm a timeline on the first call.

    Our suppliers aren't all English speaking. Will it work?

    Supplier screens are in English today. Simplified Chinese is next on our roadmap, followed by Korean and Bahasa. Tell us about your supplier base and we will plan around it.

    What does it cost?

    It depends on how many suppliers you have and what data you need. We scope it with you on the first call.

    Start with your top ten suppliers.

    Bring your supplier list to a short call and we will show you what your first wave would look like.

    Book a demo Or email hello@phantm.com